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1. AMA\u00c7 VE KAPSAM<\/strong><\/p>\n\n\n\n \u0130\u015fbu Teslimat ve \u0130ade Politikas\u0131 (“Politika”), Feride KIZILDA\u011e – UMAY YAYINEV\u0130’ne (“SATICI”) ait internet sitesi \u00fczerinden verilen kitap sipari\u015flerinin teslimat s\u00fcre\u00e7leri ile 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi kapsam\u0131ndaki cayma hakk\u0131, iade ve de\u011fi\u015fim s\u00fcre\u00e7lerine ili\u015fkin esaslar\u0131 d\u00fczenler. \u0130\u015fbu Politika, Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi’nin eki ve ayr\u0131lmaz bir par\u00e7as\u0131 niteli\u011findedir.<\/p>\n\n\n\n 2. TESL\u0130MAT<\/strong><\/p>\n\n\n\n 2.1. Teslimat S\u00fcresi<\/strong><\/p>\n\n\n\n Sipari\u015fler, stok durumuna ba\u011fl\u0131 olarak genel kural olarak 1-3 i\u015f g\u00fcn\u00fc i\u00e7inde kargoya teslim edilir. Kitab\u0131n ALICI’ya fiili teslimi, 6502 say\u0131l\u0131 Kanun’un \u00f6ng\u00f6rd\u00fc\u011f\u00fc 30 g\u00fcnl\u00fck yasal s\u00fcreyi a\u015fmamak kayd\u0131yla, ALICI’n\u0131n yerle\u015fim yeri uzakl\u0131\u011f\u0131na ve se\u00e7ilen kargo firmas\u0131n\u0131n teslimat s\u00fcrelerine ba\u011fl\u0131 olarak de\u011fi\u015febilir.<\/p>\n\n\n\n \u00d6n sipari\u015f (bask\u0131 \u00f6ncesi\/bask\u0131 bekleyen) kitaplarda teslimat s\u00fcresi, kitab\u0131n ilgili \u00fcr\u00fcn sayfas\u0131nda ayr\u0131ca belirtilir.<\/p>\n\n\n\n 2.2. Kargo Firmas\u0131 ve Teslimat B\u00f6lgesi<\/strong><\/p>\n\n\n\n Sipari\u015fler, SATICI’n\u0131n anla\u015fmal\u0131 oldu\u011fu kargo firmas\u0131\/firmalar\u0131 arac\u0131l\u0131\u011f\u0131yla, Site’de belirtilen teslimat yap\u0131lan il ve il\u00e7elere g\u00f6nderilir. Kargo takip numaras\u0131, sipari\u015f kargoya verildikten sonra ALICI’n\u0131n sipari\u015f s\u0131ras\u0131nda bildirdi\u011fi e-posta adresine ve\/veya SMS ile iletilir.<\/p>\n\n\n\n 2.3. Kargo \u00dccreti<\/strong><\/p>\n\n\n\n Kargo \u00fccreti, sipari\u015f \u00f6zetinde ayr\u0131ca g\u00f6sterilir ve \u00f6deme s\u0131ras\u0131nda sipari\u015f toplam\u0131na eklenir. SATICI taraf\u0131ndan belirlenen tutar ve \u00fczerindeki sipari\u015flerde kargo \u00fccreti kampanya kapsam\u0131nda ALICI’ya yans\u0131t\u0131lmayabilir; bu husus Site \u00fczerinde ayr\u0131ca duyurulur.<\/p>\n\n\n\n 2.4. Teslim Alma<\/strong><\/p>\n\n\n\n Kitap, ALICI’n\u0131n sipari\u015f s\u0131ras\u0131nda belirtti\u011fi teslimat adresinde, ALICI’ya veya ALICI’n\u0131n g\u00f6sterdi\u011fi ki\u015fi\/kurulu\u015fa teslim edilir. Teslimat s\u0131ras\u0131nda paketin hasarl\u0131 oldu\u011funun tespit edilmesi h\u00e2linde, paket kargo g\u00f6revlisi huzurunda a\u00e7\u0131lmay\u0131p tutanak tutturulmas\u0131 ve durumun SATICI’ya en k\u0131sa s\u00fcrede bildirilmesi \u00f6nerilir.<\/p>\n\n\n\n 3. CAYMA HAKKI<\/strong><\/p>\n\n\n\n ALICI, hi\u00e7bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin, kitab\u0131n kendisine veya g\u00f6sterdi\u011fi adresteki \u00fc\u00e7\u00fcnc\u00fc ki\u015fiye teslim edildi\u011fi tarihten itibaren 14 (on d\u00f6rt) g\u00fcn i\u00e7inde s\u00f6zle\u015fmeden cayma hakk\u0131na sahiptir.<\/p>\n\n\n\n Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 i\u00e7in bu s\u00fcre i\u00e7inde SATICI’ya; e-posta, yaz\u0131l\u0131 bildirim veya Site \u00fczerindeki iade formu arac\u0131l\u0131\u011f\u0131yla a\u00e7\u0131k bir cayma beyan\u0131nda bulunulmas\u0131 yeterlidir.<\/p>\n\n\n\n Cayma hakk\u0131n\u0131n kullan\u0131labilmesi i\u00e7in kitab\u0131n kullan\u0131lmam\u0131\u015f, okunarak y\u0131prat\u0131lmam\u0131\u015f, sayfalar\u0131\/kapa\u011f\u0131 zarar g\u00f6rmemi\u015f ve tekrar sat\u0131labilir nitelikte olmas\u0131, m\u00fcmk\u00fcnse orijinal ambalaj\u0131 ile birlikte iade edilmesi gerekir.<\/p>\n\n\n\n 4. CAYMA HAKKININ KULLANILAMAYACA\u011eI DURUMLAR<\/strong><\/p>\n\n\n\n A\u015fa\u011f\u0131daki h\u00e2llerde cayma hakk\u0131 kullan\u0131lamaz:<\/p>\n\n\n\n \u2022 ALICI’n\u0131n \u00f6zel talebi \u00fczerine haz\u0131rlanan, ki\u015fiye \u00f6zel bask\u0131, ithaf veya imza i\u00e7eren kitaplar,<\/p>\n\n\n\n \u2022 Elektronik ortamda an\u0131nda ifa edilen ve ALICI taraf\u0131ndan indirilmi\u015f olan e-kitap, sesli kitap gibi dijital i\u00e7erikler (indirme i\u015flemi tamamland\u0131ktan sonra),<\/p>\n\n\n\n \u2022 Kullan\u0131lm\u0131\u015f, sayfalar\u0131 yaz\u0131lm\u0131\u015f\/i\u015faretlenmi\u015f, y\u0131pranm\u0131\u015f veya sat\u0131labilirli\u011fini yitirecek \u015fekilde zarar g\u00f6rm\u00fc\u015f kitaplar.<\/p>\n\n\n\n Bas\u0131l\u0131 bir kitab\u0131n yaln\u0131zca d\u0131\u015f ambalaj\u0131n\u0131n (kargo po\u015feti\/kutusu) a\u00e7\u0131lm\u0131\u015f olmas\u0131, tek ba\u015f\u0131na cayma hakk\u0131n\u0131 ortadan kald\u0131rmaz.<\/p>\n\n\n\n 5. \u0130ADE S\u00dcREC\u0130<\/strong><\/p>\n\n\n\n 5.1. \u0130ade Talebinin Bildirilmesi<\/strong><\/p>\n\n\n\n ALICI, cayma hakk\u0131n\u0131 kullanmak istedi\u011finde SATICI’n\u0131n \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026 e-posta adresine veya Site \u00fczerindeki iade formu arac\u0131l\u0131\u011f\u0131yla bildirimde bulunur. SATICI, bildirimi takiben iade s\u00fcrecine ili\u015fkin kargo kodu\/adresi bilgisini ALICI’ya iletir.<\/p>\n\n\n\n 5.2. Kitab\u0131n G\u00f6nderilmesi<\/strong><\/p>\n\n\n\n ALICI, cayma hakk\u0131n\u0131 kulland\u0131\u011f\u0131na ili\u015fkin bildirimi SATICI’ya y\u00f6neltti\u011fi tarihten itibaren 10 (on) g\u00fcn i\u00e7inde kitab\u0131, faturas\u0131yla birlikte SATICI’n\u0131n belirtti\u011fi adrese g\u00f6ndermekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n\n\n\n 5.3. \u0130ade Kargo \u00dccreti<\/strong><\/p>\n\n\n\n Cayma hakk\u0131n\u0131n s\u00fcresi i\u00e7inde usul\u00fcne uygun \u015fekilde kullan\u0131lmas\u0131 h\u00e2linde, iade kargo \u00fccreti SATICI taraf\u0131ndan kar\u015f\u0131lan\u0131r; bu durumda ALICI, SATICI’n\u0131n anla\u015fmal\u0131 oldu\u011fu kargo firmas\u0131n\u0131 kullanarak g\u00f6nderim yapmal\u0131d\u0131r. ALICI’n\u0131n ba\u015fka bir kargo firmas\u0131n\u0131 tercih etmesi h\u00e2linde olu\u015fan ek maliyetten SATICI sorumlu de\u011fildir. Cayma hakk\u0131 kapsam\u0131 d\u0131\u015f\u0131nda kalan (Madde 4’te say\u0131lan) h\u00e2llerde SATICI iadeyi kabul etmeyebilir; kabul edilse dahi kargo \u00fccreti ALICI’ya ait olabilir.<\/p>\n\n\n\n 5.4. Bedel \u0130adesi<\/strong><\/p>\n\n\n\n Kitab\u0131n hasars\u0131z ve eksiksiz olarak SATICI’ya ula\u015fmas\u0131n\u0131 takiben, kitap bedeli (varsa teslimat s\u0131ras\u0131nda tahsil edilen kargo \u00fccreti d\u00e2hil) 14 (on d\u00f6rt) g\u00fcn i\u00e7inde ALICI’n\u0131n \u00f6demeyi ger\u00e7ekle\u015ftirdi\u011fi \u00f6deme arac\u0131na iade edilir. Kredi kart\u0131 ile yap\u0131lan \u00f6demelerde iade, ilgili banka s\u00fcrecine ba\u011fl\u0131 olarak hesap \u00f6zetine yans\u0131ma s\u00fcresi bak\u0131m\u0131ndan farkl\u0131l\u0131k g\u00f6sterebilir; bu s\u00fcre\u00e7ten SATICI sorumlu tutulamaz.<\/p>\n\n\n\n 6. HASARLI, EKS\u0130K VEYA HATALI \u00dcR\u00dcN TESL\u0130M\u0130<\/strong><\/p>\n\n\n\n Sipari\u015fin hasarl\u0131, eksik veya sipari\u015f edilenden farkl\u0131 bir kitap olarak teslim edilmesi h\u00e2linde ALICI, durumu teslim tarihinden itibaren makul s\u00fcre i\u00e7inde SATICI’ya bildirir. SATICI, bu bildirim \u00fczerine kitab\u0131n yeniden g\u00f6nderimini \u00fccretsiz olarak sa\u011flar veya ALICI’n\u0131n tercihine g\u00f6re bedel iadesi yapar. Bu h\u00e2llerde iade\/de\u011fi\u015fim kargo \u00fccreti SATICI taraf\u0131ndan kar\u015f\u0131lan\u0131r.<\/p>\n\n\n\n 7. DE\u011e\u0130\u015e\u0130M<\/strong><\/p>\n\n\n\n ALICI, sat\u0131n ald\u0131\u011f\u0131 kitab\u0131, yukar\u0131da belirtilen cayma hakk\u0131 s\u00fcresi ve ko\u015fullar\u0131 i\u00e7inde SATICI ile ileti\u015fime ge\u00e7erek ba\u015fka bir kitap ile de\u011fi\u015ftirebilir. De\u011fi\u015fim talebinde \u00fcr\u00fcnler aras\u0131ndaki fiyat fark\u0131, ALICI’dan tahsil edilir veya ALICI’ya iade edilir.<\/p>\n\n\n\n 8. UYU\u015eMAZLIKLARIN \u00c7\u00d6Z\u00dcM\u00dc<\/strong><\/p>\n\n\n\n \u0130\u015fbu Politika kapsam\u0131ndaki uyu\u015fmazl\u0131klarda, Ticaret Bakanl\u0131\u011f\u0131’nca her y\u0131l ilan edilen parasal s\u0131n\u0131rlar d\u00e2hilinde ALICI’n\u0131n yerle\u015fim yerindeki veya i\u015flemin yap\u0131ld\u0131\u011f\u0131 yerdeki t\u00fcketici hakem heyetlerine, s\u0131n\u0131r\u0131 a\u015fan uyu\u015fmazl\u0131klarda ise t\u00fcketici mahkemelerine ba\u015fvurulabilir.<\/p>\n\n\n\n 9. \u0130LET\u0130\u015e\u0130M<\/strong><\/p>\n\n\n\n Teslimat ve iade s\u00fcre\u00e7lerine ili\u015fkin her t\u00fcrl\u00fc soru ve talebiniz i\u00e7in a\u015fa\u011f\u0131daki kanallardan bize ula\u015fabilirsiniz:<\/p>\n\n\n\n Feride KIZILDA\u011e – UMAY YAYINEV\u0130<\/p>\n\n\n\n E-posta: \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n\n\n\n Telefon: \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n\n\n\n Adres: \u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026<\/p>\n\n\n\n Son g\u00fcncelleme tarihi: \u2026..\/\u2026..\/\u2026\u2026<\/em><\/p>","protected":false},"excerpt":{"rendered":" 1. AMA\u00c7 VE KAPSAM \u0130\u015fbu Teslimat ve \u0130ade Politikas\u0131 (“Politika”), Feride KIZILDA\u011e – UMAY YAYINEV\u0130’ne (“SATICI”) ait internet sitesi \u00fczerinden verilen kitap sipari\u015flerinin teslimat s\u00fcre\u00e7leri ile 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi kapsam\u0131ndaki cayma hakk\u0131, iade ve de\u011fi\u015fim s\u00fcre\u00e7lerine ili\u015fkin esaslar\u0131 d\u00fczenler. \u0130\u015fbu Politika, Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi’nin eki ve ayr\u0131lmaz bir … <\/p>\n